Attends an d contributes to all Meetings as required.
按要求出席所有会议并作出贡献。
Provides courteous an d professional service at all times.
随时提供礼貌且专业的服务。
Attends hotel an d departmental training sessions as scheduled to improve skills an d knowledge.
根据安排参加酒店及部门培训以提高知识和技能。
Handles guest an d employee enquiries in a courteous an d efficient manner, reporting complaints Ｏr problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
Is knowledgeable in statutory legislation in employee an d industrial relations, understanding an d strictly adhering to Rules Regulations established in the Employee Handbook an d the Hotel’s policies concerning fire, hygiene an d health safety.
